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Looking Down Never Felt so Good!

POLICIES

FYI

Please try our shoes on a clean, carpeted area. The soles of our slippers and shoes are made of high quality leather, and we cannot accept returns of products with scuffed, marked, or worn soles.

You don't need to be a shoemaker to realize that our shoes are hand-crafted. Please use our size calculator tool before purchasing any of our shoes.

Payment

All payments are done through our Merchant Terminal or Paypal. When you make a purchase from our site you agree our terms and conditions and to PayPal’s terms and conditions. We accept all major credit cards and payments. All prices are in US Dollars and credit cards will be debited in that currency. The total cost of the purchase will be displayed before ordering and includes all costs associated with the purchase such as shipping.

Sizing

We aim to provide the most accurate information about how our shoes fit.

Please always use our size calculator tool before purchasing. This tool allows customers to measure their feet and know their exact size. When using this tool our customers can be confident that the purchased shoe will fit perfectly. Use this tool for each type of shoes as our shoelast might change from Slipper to Boots. If your feet are wider than normal, let us know by writing in the provided "Notes" box at check out.

We collect data from orders that use our size calculator tool. If your order does not display usage when placing your order we will not cover the postage on your return.

You don't need to be a shoemaker to realize that our shoes are hand-crafted. Please use our sixe calculator tool before purchasing shoes.

Right to Exchange

You may exchange any products you have ordered at our website notifiying us within 5 days from receipt of delivery (Special editions cannot be exchanged for a different size). Goods cannot be exchanged later than 20 days after receiving them. Goods for exchange must be unused with original packaging intact. Customers need to contact by email to info@bachelorshoes.com and provide their order number and the size they would need in exchange. Shipping expenses on exchanges are not covered. Shoes cannot be exchanged if it is not on inventory. No exchangable for store cash.

How to Exchange

Qualifying orders (US) can exchange the shoes to Bachelor Shoes. After receiving our email with the confirmation of exchange, ship your goods to Bachelor Shoes (always ask for a receipt to your carrier when dropping off your returned items). Bachelor Shoes cannot be held responsible for returned goods being lost in transit without proof of postage receipt and tracking number. Write your order number on the outside of the outer box not the shoe box itself (number must be visible to speed the exchange process). 

In case of international orders please ship your goods and optain proof of postage ( tracking is highly recommended). Shipping costs will not be covered by Bachelor Shoes.

We will ship the desired size within five days after Bachelor Shoes received and inspectd the returned product from you. Shoes that are not in perfect condition will be returned to you and the exchange will be canceled. We will not cover a third shipment for the same order.

Shipping Expenses on exchanges will not be covered on international orders (Outside of US)

If the size calculator tool was used the shoe will fit perfectly. Please use this tool before purchasing.

Right to Return

All sales are final when products are discounted from original sales price.


Address for Exchanges

Bachelor Shoes, LLC

3500 Brittmoore Rd

HOUSTON, TX 77043

United States

 

Delivery and Delay

We retain the risk for the products until you have the products in your possession. If delivery of the products is delayed, you will be informed as soon as we are aware, and advised as to whether the delivery can be made and when or whether the product(s) are sold out. 

Guarantee & Warranty

Our guarantee in no way limits warranty claim deadlines for goods in accordance with the consumer purchasing law. The claim deadline for shoes is one month from the time you took possession of the goods. All our watches are guaranteed for a period of 2 years from the time of purchase. This guarantee is limited and does not include the wear due to daily use of the case and leather/nylon straps. 
 

World Shipping & Tracking

Bachelor Shoes will not change the shipping address while the shoes are in production for Special editions. Shoes will ship to the address provided when the order was placed.

Your shoes will normally be shipped from Bachelor Shoes within 3 working days (on the third business day for orders made after 4:00PM central time). Ready to wear items will be sent to you using USPS on USA orders and FedEx for international orders.

We are not responsible for any delays USPS or FedEx might have. A tracking number will be emailed to you when your order ships. This tracking number will allow you to check on the delivery status of your order. 

Special Edition shoes will be shipped from Spain using UPS after 5 weeks of ordering them.

Use of Personal Information

We only use personal information, as provided to us by you, that is necessary for us to fulfill our obligations to you. Information will not be given to a third party or used for other purposes without your permission.

Inspection of Products

Once you have received the products, you should, check that the delivery is in accordance with the order confirmation, if the products have been damaged during transportation, or if the products otherwise have any defects or missing parts.

Order Confirmation

You will receive an order confirmation e-mail from us as soon as you have placed an order. Please check your spam folder if no email is received soon after placing your order. Read this carefully and confirm that the order confirmation agrees with your order. Please keep it in a safe place as we may ask you for information from it in any correspondence. If you do not receive this email please contact orders@bachelorshoes.com, so that we may investigate and confirm that your order has been placed successfully. Please keep our email as your proof of order. 

Information Provided on Website

We do our best to give our customers the most up-to-date information on our web site and about our products as possible. However, we reserve our rights against errors which may arise and may result in our inability to deliver in accordance with the information given at www.bachelorshoes.com, in our marketing, or in any other way. We reserve our rights to withdraw products from our website and revise the website and its contents. 

Custom & Import Duties

Customs or import duties are charged once the parcel reaches its destination country with exception to order made from India. Orders made from India will require duties paid in advance. The recipient of the parcel must pay these charges. Bachelor Shoes is not responsible for any import duties or fees charged upon arrival.  Shipment is sent with Duties Unpaid.

Law

USA Law governs consumer purchases.

Warranty Claim

If the products have defects or items are missing you may, according to the circumstances request; a re-delivery, a refund, or that the agreement be cancelled. The defect must have existed when the products came into your possession. You may report defects of the products in writing and providing evidence such as pictures. There is a two-week claim deadline. We will confirm in writing the receipt of all claims. We will also confirm in writing the receipt of all goods returned to us. 
 

Special Editions workshop Disclaimer:

 Hand-made production time requires 4 weeks to complete. Undestandably, since all shoes ordered through special editions tab are made specifically for every customer, returns, exchanges, store credit or refund cannot be accepted. We only refund because of a production mistake or in the first two days of ordering.

How We Protect Your Information

We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be only accessed as stated above.

 

How We Use Information

We may use the information we collect from you when you register, purchase products, enter a contest or promotion, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways: To personalize your site experience and to allow us to deliver the type of content and product offerings in which you are most interested. To allow us to better service you in responding to your customer service requests and to quickly process your transactions. To administer a contest, promotion, survey or other site feature. If you have opted-in to receive our e-mail newsletter, we may send you periodic e-mails. If you would no longer like to receive promotional e-mail from us, please refer to the "How can you opt-out, remove or modify information you have provided to us?" section below. If you have not opted-in to receive e-mail newsletters, you will not receive these e-mails. Visitors who register or participate in other site features such as marketing programs and 'members-only' content will be given a choice whether they would like to be on our e-mail list and receive e-mail communications from us.

What Information We Collect

We collect information from you when you register on the site, place an order, enter a contest or sweepstakes, respond to a survey or communication such as e-mail, or participate in another site feature. When ordering or registering, we may ask you for your name, e-mail address, mailing address, phone number, credit card information or other information. You may, however, visit our site anonymously. We also collect information about gift recipients so that we can fulfill the gift purchase. The information we collect about gift recipients is not used for marketing purposes. Like many websites, we use "cookies" to enhance your experience and gather information about visitors and visits to our websites. Please refer to the "Do we use 'cookies'?" section below for information about cookies and how we use them.

Do We Use "Cookies"?

Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Netscape Navigator or Internet Explorer) settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. If you turn cookies off, you won't have access to many features that make your site experience more efficient and some of our services will not function properly. However, you can still place orders over the telephone by contacting customer service.

We Don't Disclose Information

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice, except as described below. The term "outside parties" does not include our business. It also does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Want to Opt-Out?

To modify your e-mail subscriptions, please let us know by unsubscribing. Please note that due to email production schedules you may receive any emails already in production. Once you have unsubscribed, your information will be removed from our database. Please note that we may maintain information about an individual sales transaction in order to service that transaction and for record keeping. Third party links In an attempt to provide you with increased value, we may include third party links on our site. These linked sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these linked sites (including if a specific link does not work). Changes to our policy If we decide to change our privacy policy, we will post those changes on this page. Policy changes will apply only to information collected after the date of the change.

This policy effective on July 27th, 2016.

Questions and Feedback
We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue. Online Policy Only This online privacy policy applies only to information collected through our website and not to information collected offline.